Annette Whittley

Hospitality Consultant, Trainer & Search Executive

Annette Whittley has over 18 years of luxury hospitality service experiences. After graduating from the University of Surrey in the United Kingdom with a BS in Hotel & Catering Management, she joined luxury hotel industry leader Four Seasons hotels and resorts. Over 13 years with Four Seasons, she worked in restaurants, bars, recreation facilities, banquets, in room dining, and was involved in multiple renovations and property openings. Her time with Four Seasons included city hotel and remote resort locations.

In 2015 she made the transition to private clubs, joining the executive team at Congressional Country Club which is the highest rated Country Club in the United States and globally by Platinum Clubs of the World. Congressional has hosted five major golf championships and is the future host of eight major PGA championships including the 2036 Ryder Cup.

Her passion for the Club industry led her to start ASB Hospitality prior to joining KK&W where she plans to specializes in Food and Beverage Training, Consulting and Executive Chef Searches. Annette is passionate about building a strong a foundation for the teams she works with. She believes in lifelong learning and specializes in building leadership and service team’s product knowledge, service skills and the development of great systems. When the basic fundamentals are in place hospitality magic can happen and life-long memories made!

Annette understands that each hospitality organization is unique and therefore customizes each of her services and trainings to your organization’s culture and traditions. ​ These skill sets allow Annette to effectively evaluate any club’s Food and Beverage Operation and provide the necessary tools and training to elevate the service culture, and member and staff satisfaction.

Annette’s active involvement in the Club Managers Association of America (CMAA) includes numerous speaking engagements both locally and nationally.

Annette is a world traveler with six continents under her belt, including expeditions to Mt. Everest and Mt. Kilimanjaro.

Email: annette@kkandw.com

Phone: 833-KKW-HIRE (559-4473) Ext. 721

LinkedIn

Resources & Insights From Annette…

Whether you realize it or not, you are always paying for training. You could be paying for it through turnover or mistakes or, preferably, by planning ahead and investing intentionally.

As former operational executives, we understand better than most how “You can’t see the forest for the trees” ties directly into why many operations can’t find the time to properly plan and execute effective ongoing training programs. Here are some strategies to help simplify the process…

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A firm commitment to Food & Beverage that involves talking, tasting, and experiencing steps of service daily is vital part of your organization’s success.

The programs crafted by Kopplin Kuebler & Wallace, grow passion and confidence through training. Our interactive workshops involve storytelling, sharing experiences, role playing, situational awareness and more.

Click here to learn more about Food & Beverage Workshop & Training opportunities

In this segment hospitality trainers and consultants, Annette Whittley and Kate Buhler, merge their expertise to discuss similarities and common trends relevant to Luxury Hotels and Private Clubs. They discuss changes in operations, talent strategy and share predictions for future areas of focus.

Competition for culinary talent is fierce and this podcast segment brings you perspective from the trenches of recruitment and retention. Private club industry consultant and search executive, Annette Whittley, spotlights the qualities she sees Search Committees and Members consistently value in leading Executive Chef candidates. Additionally, Annette covers what club managers need prioritize to retain and grow the teams fueling their kitchens and dining experiences.

Private Club Radio – Service Excellence with Annette Whittley, KK&W
Annette Whittley talks with host Gabriel Aluisy about what makes great food & beverage service and the importance of staff training daily. 8/19/2019

Commitment, dedication, success. Kopplin Kuebler & Wallace the most trusted name in executive search and consulting welcomes you to the KK&W podcast where we delve deep into the not so simple art of hospitality. Your host award-winning journalist, compelling storyteller, and video strategist Corey Saban talks with KK&W’s own Annette Whittley about New Intentions for the New Year!