The Impact Executive Sessions Have on Board Governance
Executive sessions are an important element in board governance; however, they can cause challenges if not used sparingly. Executive sessions allow directors to discuss [...]
Now That I Am on the Golf Committee, What Is My Role?
Committees help determine the direction and shape of the member experience and provide a blueprint for the management team, in this case, the golf [...]
Club Innovation Hub Launches to Propel Industry Entrepreneurship
Club Innovation Hub Launches to Propel Entrepreneurship in the Private Club IndustryNew platform from KK&W and Club Benchmarking aims to accelerate [...]
Brands Made Meaningful Podcast – Winning the Talent Game
In Episode 86 of Brands Made Meaningful, Tom Wallace joins Derek and Tucker to discuss the importance of a club’s brand in hiring and [...]
AI is Transforming Human Resources in Private Clubs
Country clubs are a unique sector in the hospitality industry. They combine the sophistication of championship golf, fine dining, and recreation with a strong [...]
Let’s Talk Club Management Podcast – Wine and Leadership
The world of wine is constantly evolving, and staying updated with the latest trends is essential for enthusiasts and professionals alike. In this episode, [...]
Are We Teachable?
I recently watched an ESPN interview of an aircraft carrier commander, who was asked about today’s soldiers. She expressed confidence, saying, “our world is [...]
Crushing Club Marketing Podcast – The Impact of Behavioral Assessments on Club Culture
Creating an outstanding member experience starts with having ideal staff members who not only embrace but truly embody your club's culture. And let's be [...]
Negotiating Your Director of Racquet Sports Agreement: Best Practices for Member Equity Clubs
As a Director of Racquet Sports, your role is essential in creating a dynamic, engaging program that enhances the overall club experience for members. When [...]
Watch Your Language…Leadership Isn’t a Game of Gotcha
In the hospitality industry, where service is personal and relationships run deep, communication is everything. Words don’t just deliver messages—they shape tone, convey respect [...]
Private Club Governance: A Handbook Of Principles And Best Practices
The National Club Association (NCA) and Club Management Association of America (CMAA) have released the second edition of Private Club Governance: [...]
Reimagining Member Engagement
Member engagement is the heartbeat of any organization. As clubs navigate generational shifts, they must find new ways to create dynamic, [...]
Are Committees Still Necessary?
Historically, club committees have provided valuable member feedback and helped execute board initiatives. However, as club governance evolves, their role—and necessity—deserves closer examination. According [...]
Grooming Yourself for an Executive Finance Role
The role of Chief Financial Officer (CFO) in the private club industry has evolved significantly, requiring a blend of executive leadership, financial acumen, and [...]
The Future of Pastry: Adapting to a Changing Sweet Tooth
Sugar is America’s most addictive ingredient, yet dessert sales continue to decline each year. This shift may be due to the rise of sweetened [...]