Could an Overly Hands-On Executive Chef Impact Flavor Consistency?
Could an overly “hands-on” approach by an Executive Chef affect the consistency of their food? During a breakfast meeting with Joel Robuchon, I observed [...]
The Modern Club’s Head of Finance: Building Partnerships Across Departments
During a recent visit to Desert Highlands Golf and Country Club, I facilitated a presentation and public speaking workshop titled "Step Up and Speak [...]
What Does a Good Golf Job Advert Look Like?
Every compelling job advert needs to include four essential components: 1. Start with a clear overview of your club or company. This is particularly [...]
Leveraging AI for Smarter Member Communication
Harnessing the capabilities of artificial intelligence in meaningful, measurable ways has been a game changer for membership, marketing, and communications professionals [...]
Good Praxis Equals Good Governance
One of my favorite authors, Bob Proctor, defines praxis as the alignment of behaviors with beliefs. I have observed that the best private club boards [...]
Golf & Technology: Using Science to Improve the Art & Experience
The question of whether golf is more science or art has been debated for years. Most good players and PGA/LPGA professionals will tell you it [...]
From Corporate to Club: Helping Directors Adapt & Lead with Impact
Many individuals who serve on private club or nonprofit boards bring valuable experience from the corporate world. Their strategic mindset, financial acumen and commitment [...]
The Notable Exchange Podcast – Member Discipline
In Notable’s very first podcast episode, Tom Wallace sat down with Jackie Carpenter for a thoughtful discussion on protecting club culture and navigating the [...]
Protecting Club Culture: Addressing Member Behavior
In recent years, more private clubs have identified member behavior as one of their most pressing challenges. A recent National Club Association webinar on the [...]
The Power of Staff Dining
French General Napoleon famously said, “Great armies march on their bellies.” This insight is particularly relevant in the hospitality industry, where lunch provided to [...]
10 Books That Belong on Every Golfer’s Bookshelf
In scope, quality and imaginativeness, golf writing soars above the literature of other major sports. Yes, I’m biased. I love the game. But I [...]
How Much Should We Be Paid to Cook?
How much we expect to paid often reveals deeper things—insecurities, ego, or the desire to please. I encountered this firsthand when the White House [...]
The Power of Flavors and Atmosphere
Food has always played a central role in club life—but lately, it’s not just about what’s on the plate. Across the country, clubs are creatively [...]
Landing the Job Series – Part 3: How to Be Seen As the Future Ambassador of a Club
In Episode 40 of Landing the Job Series - Part 3, Tom Wallace joins Chandler Withington on the Inward Nine to talk about being prepared [...]
How ‘Foodies’ Lead to Club Menu Misalignment
The ‘foodie’ title has always given me pause. Although many people enjoy eating, individuals often express this sentiment because they take pride in their [...]