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Perfectionism, Leadership and the Journey to Wisdom

Perfectionism, Leadership and the Journey to Wisdom in Private Club Kitchens

How can a perceived compliment in my thirties feel so wrong today? Why does the confidence found in today’s wisdom seem so elusive in my earlier years?

The perfectionist is never satisfied. The perfectionist never says, “This is pretty good, I think I’ll just keep going.” To the perfectionist, there is always room for improvement. The perfectionist calls this humility, but it is egotism. It is pride that drives the desire to write a perfect script, paint a flawless painting, or perform an impeccable monologue. Perfectionism is not a quest for the best; it is a pursuit of the worst in ourselves—the part that whispers that nothing we do will ever be good enough. It demands we try again. But no, we should not.

My perceived perfectionism was a lifestyle woven into every fiber of my being, slowly, secretly, and without notice. It robbed me of the ability to enjoy the abstract beauty of imperfection, haunting my mind with the belief that “better” was just around the corner—or hidden beneath a veiled plate. Perfectionism kills our dreams and the simple joy of being good enough. It agitates, both mentally and physically, with an incessant need to achieve more.

So how does perfectionism feel so generous in its pursuit yet create a selfish shell of one’s leadership?

My perfectionism couldn’t be turned off with a simple, overbearing self-acknowledgment. Countless managers summoned me to reality with warnings: “You must change, Chef, or we don’t need you.” These confrontations often went unnoticed by me, manifesting instead as a ticking stopwatch—measuring fleeting moments of nonexistent satisfaction.

Could it have been humility or fear that kept me from enjoying the present? How can anyone be content when their brain is trained to identify weaknesses, both in themselves and others?

I didn’t see myself as a perfectionist. It was a label given by others. When your mind is laser-focused on constant improvement, you rarely question its perceptions. This mindset was fueled by fear, anxiety, resentment, and shame. These overwhelming emotions crushed any opportunity for self-reflection, replaced by the ever-present mantra of “What’s next?”

It was 2 p.m. on a Mother’s Day, deep into the second phase of a grand buffet serving 1,200 guests, when I sent an email to the Director of Food and Beverage and the Executive Chef, listing eighty mistakes I had observed. It spanned four pages—not personal, but it might as well have been. My assistant finally broke his professional silence and said, “Enough.” Later, in a quiet but pointed manner, he added, “Can’t we just enjoy the process of getting better?”

That moment was a low point in my leadership journey, defining just how much I had yet to learn about guiding others.

For most of my life, I couldn’t sleep. The silence of the night roared with the noise of my perceived mistakes. I couldn’t rest in hotels or resorts where I worked, often driving home deep into the night, consumed by anxiety. Once home, I would pour my thoughts into long, winding emails—4 a.m. downloads sent to unsuspecting inboxes. Not mean, most of the time, but inconsiderate nonetheless. These emails reflected all the things I felt hadn’t been accomplished or needed improvement.

I also pushed my frustrations onto my lieutenants, often asking, “Where is the creativity? Why do I have to do all the thinking?” One brave sous chef once replied, “Chef, if you don’t stop doing all the thinking, creativity will never happen.”

Fair enough—but I believed my ideas were clearer, deeper, and mistake-free. Or so I thought.

There were moments when I glimpsed how my behavior impacted others. Once, as I rounded the corner of the pantry, I overheard someone joke, “I bet Chef folds his underwear perfectly in his top drawer.” It was a moment of clarity: the speed at which I moved left no room for others’ opinions to matter.

My worst habit was failing to acknowledge my team in even the simplest of ways. I never said goodnight. My fear of not being in the kitchen long enough manifested as the “Irish goodbye”—slipping out the side door late at night. One sous chef eventually said, “Chef, we deserve better than this.”

Even significant accomplishments, like completing the Certified Master Chef exam, felt hollow. Driving home, my mind replayed a slideshow of perceived mistakes. I focused on pastry, which had scored lower than expected, despite being the area I had practiced most. My drive for perfection left me blind to the significance of what I had achieved.

So how does any of this matter if we don’t learn from it? I can’t fully tell that story—others must secure the relevance of my journey in their own words. Today, my colleagues marvel that these stories are even part of my past, given our current relationships. Some chefs have shared that I judged them harshly in a previous life. My response is always the same: “How did that go for you?”

Much like the recent Charlie Trotter film suggests, the experience of learning from someone’s intelligence can leave a vastly different impression than their personality. I never judge a chef or leader based on someone else’s story.

Am I grateful to have been driven? Of course. But I am even more blessed to have had the opportunity to change and influence others in a more positive way. Life is a journey of self-development, and wisdom, it seems, presents itself only when we are ready to receive it.

Club + Resort Chef – December 2024

Lawrence T. McFadden, CMC, ECM is a food and beverage training consultant and search executive with KOPPLIN KUEBLER & WALLACE, a consulting firm providing executive search, strategic planning and data analysis services to the private club and hospitality industries.

Perfectionism, Leadership and the Journey to Wisdom2024-12-30T17:44:54+00:00

Let’s Talk Club Management Podcast – Hiring a True CFO

Hiring a CFO in the Private Club Industry

Based on the 2024 World Conference session, “Desperate to be Micro-Managed by Your Treasurer? Don’t Hire a True CFO” – Controller, Director of Finance, Chief Financial Officer – these labels all describe the head of finance in a club. What capabilities should be expected in the person managing finance and accounting in a club? It requires finance skills, business acumen, and executive presence. What should you be seeking in a great financial partner?

In this episode, we’re joined by Michelle Riklan, ACRW, CPRW, CEIC, CJSS of KOPPLIN KUEBLER & WALLACE and Philip Newman of RSM. These two cover what the key capabilities and expectations are for someone in the role of a Head Finance Leader at a club and really dive in to what characteristics one should be looking for when hiring a CFO.

Let’s Talk Club Management Podcast – Hiring a True CFO2024-12-16T20:42:32+00:00

Creating Flavor Is in the Details

Creating Flavor Is in the Details in Private Club Kitchens

During his interview, the candidate said he could “hear” cooking mistakes in his kitchen. This comment took me back to Chef Prudhomme’s observation: “You can see flavor first.” He described changes in color, smells, and even the visual evaporation of steps that build flavor. Chef elaborated, “Too often, cooks don’t take the time to fully develop the flavors nature provides. They rush through the process, missing the depth that comes with patience and proper technique.”

This philosophy underscores the idea that cooking is as much about observation and intuition as it is about skill. Great chefs learn to listen, look, and feel their way through every step of the process, ensuring that every detail is considered.

Chef was meticulous about his ingredients and the techniques best suited for them. I remember him asking me to heat a sauté pan while he cooked shrimp as a sample in front of our vendor. The seafood was hours old, straight from the water and never refrigerated. Its natural water temperature allowed the shrimp to cook evenly, avoiding overcooked edges as the center warmed. At my first restaurant, we kept trout tanks in the cooler. Trout à la bleu was a specialty because of its unparalleled freshness.

These principles were what Chef preached every day: respect for the ingredient, precision in technique, and the patience to let nature guide the process.

Culinary Discipleship: Who you work with shapes your vision of excellence. Recently, a club interviewed an Executive Chef candidate who had worked for Robuchon, Keller, Ken Oringer, and others. The club worried he wouldn’t be motivated to make a club sandwich or Caesar salad, saying, “We hired a white tablecloth chef once.” Please, committees: quality is quality, regardless of a chef’s restaurant background. Ask a Michelin-star chef about a Caesar salad, and they’ll start with the technique and ingredients. They’ll consider the tear of the lettuce, the viscosity of the dressing, the size of the croutons, and the tanginess of the cheese. Quality is a philosophy, regardless of the dish served.

Vendors: Most great chefs have a “secret vendor list” handed down from their mentors. It may surprise some, but not all vendors sell to all chefs. The best farmers and ranchers respect personal relationships with their ingredients and carefully choose whom they trust. In the late ’90s, Charlie Andrews of Hammock Hollow Farm visited our kitchen. He walked in, inspected how we cared for our raw ingredients, and at the end of his visit, handed me a brown bag of 8-ball squash. “I see you’ll take care of my babies,” he said. “Looking forward to your first order.”

Techniques: Flavor building relies on systems, regardless of cuisine. One of the greatest advancements in recent years has been cooking technology. In a club interview, several candidates noted the installation of combi ovens. Two candidates even shared programming experience from previous roles. Tools like computer-controlled ovens, sous vide, and blast freezers provide failproof consistency. Every club demands consistency, and these technologies safeguard it, even amid staff turnover.

Staff Inspiration: If you don’t dream about food, you won’t understand its potential. Last week, I interviewed a sous chef who had worked under five Executive Chefs for over 18 years. After 20 minutes of conversation, I asked, “When was the last time you dreamed about food?” She paused, startled, and replied, “It’s been years. I’ve been too busy.” This highlights a key loss—great chefs, trained by great mentors, know how to dream. In business terms, it’s like knowing which questions to ask. Without exposure to excellence, it’s hard to imagine what’s possible. Great chefs inspire dreams of flavor through their exposure to world-class organizations and mentors.

Discipline: Culinary is the ultimate team sport, where countless hands touch a dish. A disciplined staff indicates clear standards and shared pride. A team-centric environment fosters focus, confidence, and accountability. Recipes are followed, ingredients are respected, and every dish has a clear vision. The kitchen is a professional space, free from idle chatter, where every movement has purpose. This respect extends to handling ingredients with care, massaging seasoning into proteins, and moving deftly in a sauté pan. Precision and awareness define mastery.

Communication: A quiet kitchen signals strong leadership. Modern kitchens have replaced the loud “Yes, Chef!” with subtle nods or electronic communication. Key sous chefs act as focal points for inspections during final steps. As a young cook in the ’80s, I worked an entire service without speaking a word. Listening was the skill I mastered that summer. In later kitchens, silence during service left room for the sous chef to lead. The system—not the title—drove results.

Trust: Transparency in identifying and addressing flaws is the ultimate reward. Trust is reflected in documented recipes, a cornerstone of every successful kitchen, from Michelin-starred establishments to fast-casual chains. When recipes are embraced in lineups, staff meetings, and digital communication, unity in taste follows. The kitchen operates as a “we,” not an “I,” system.

Environments: Clean kitchens produce clean food. Beyond preventing bacteria, cleanliness supports systematic organization. Cooking is a series of precise actions, first practiced through cleaning responsibilities. Quality lighting is essential—not just for visibility but as a mental motivator for cooks.

Organization: From day one, fragile ingredients begin to deteriorate. Maximizing freshness requires sound systems and experienced hands. Proteins, for instance, should be handled only by trained staff. On the line, seamless movement minimizes unnecessary steps. Each process is deliberate, predictable, and repeatable.

Cooking is a craft built on attention to detail, where every step matters—whether it’s the precise technique used in preparing ingredients, the care in building relationships with vendors, or the leadership that inspires a team. Great chefs understand that patience, discipline, and respect extend far beyond the plate. These values shape the foundation of a successful kitchen.

Excellence isn’t defined by complexity but by the intention and care invested in every dish, every process, and every interaction. By staying rooted in these principles, chefs not only elevate their craft but also inspire their teams and create meaningful dining experiences for those they serve. Through this commitment to quality and integrity, our beloved profession continues to thrive and evolve.

Club + Resort Chef – December 2024

Lawrence T. McFadden, CMC, ECM is a food and beverage training consultant and search executive with KOPPLIN KUEBLER & WALLACE, a consulting firm providing executive search, strategic planning and data analysis services to the private club and hospitality industries.

Creating Flavor Is in the Details2024-12-13T18:23:09+00:00

Innovation & Impact: Winning Through Disruption

Innovation & Impact: Winning Through Disruption in Private Clubs

Actively challenging the status quo, not for the sake of disruption itself, but to create significant improvements, is a leadership attribute many clubs are looking for in their executive leaders. But how do you balance disruption and being disruptive in a private club environment?

A visionary approach to fostering change that stimulates growth and creativity while being ultra-aware of norms is a journey some of the most iconic leaders have navigated. Take for example legendary innovators like Jeff Bezos, Elon Musk, Steve Jobs, Danny Meyer, Will Guidara, and Sara Blakely, who transformed their industries by disrupting traditional modes of thinking and operating. As a result, their organizations experienced insurmountable success. While a disruptor who breaks old habits, evolves practices, and steps away from what’s expected can make a positive contribution to a private club, that same person can quickly become destructive if their approach isn’t harnessed carefully.

“Change is slow and hard in a traditional club operating environment. We approach our work at Interlachen like it is a 115-year-old start-up with our leadership team as its founders,” says Joel Livingood, General Manager/CEO at Interlachen Country Club in Edina, MN. “Start-ups are mission-driven. Founders are product (experience) and customer (member)-obsessed, and they know the details of their business – they act like owners. Start-ups also avoid bureaucracy in favor of agility, adaptability, and front-line decision-making. Clubs require more communication – and patience – but success favors the bold, and results build support.”

When a new General Manager/COO joins the staff, he or she must be additive to the club culture. This means they are listening, understanding, and researching to gain perspective on what has been done, what’s working, what isn’t working, and recognizing why. Thinking like a disruptor, the General Manager/COO questions standard operating procedures, considers new ways forward, presents new ideas, tries new things, and seeks out solutions to problems – but only after they have taken the time to build trust, fully understand, and made a point to learn first.

Amber Read, CCM, General Manager at Piedmont Driving Club in Atlanta, GA shares, “Leading change in a traditional club environment requires respect for the past and a clear vision for the future. It’s about understanding that disruption isn’t about breaking things, but rather about bending the rules to create new opportunities for growth. By fostering a culture that embraces curiosity, collaboration, and calculated risks, we’ve been able to challenge standard practice through thoughtful and intentional disruption. My approach has always been one of evolution over revolution, ensuring that progress aligns with the evolving needs of our members while preserving the core values that define the Club.”

Where a new GM/COO can quickly turn destructive, is when they start changing things to be like their previous club simply because of pride or comfort with that mode of operation. Or, when they make changes just for the sake of making change. Disruptors become destructive when they make too much change too quickly, causing turmoil among the members and staff.

Without patience, study, and relationship building, these forced changes can quickly damage the culture, cause key employees to disengage, and result in frustrated members.

A new committee or board member is much the same. While their fresh perspectives, new ideas, and creative energies are valuable and beneficial, they must first listen to and recognize long-term strategic goals, identify where the challenges really are, and hear out what’s worked in the past. Simply coming into volunteer leadership and shouting out ideas or demanding certain changes be made leads to destruction. There are practices and strategies that must be acknowledged and honored. Club executives and volunteer leaders must first come together on long-term plans before they can collaborate on enhancing productivity, improving outcomes, and driving sustained success.

Keys to be a positive disruptor at your club:

  • Be additive to the culture.
  • Do not force change for personal gain or for the sake of change.
  • Listen more than you talk and ask questions.
  • Take time to reflect on what works/worked and what doesn’t/didn’t.
  • Put together a plan for communicating the need for change.
  • Be mindful and intentional about how you present new ideas.
  • Drive change that impacts organizational harmony and member satisfaction.

Club Executives, Boards, and Committees should consider the following:

  • Evaluate and make incremental changes.
  • Navigate being patient without sitting on your hands for too long.
  • Bring fresh ideas but also keep pride in history, tradition, and groundwork.
  • Steer clear of “This is how we do it in my business, this is how we should do it at the club
    too.”
  • Identify the difference between the true values of the club and practices/programs that
    have become bad habits.

By building a culture that embraces change and promotes continuous improvement, club leaders can be catalysts for continued growth and relevant evolution. Club leaders who push boundaries, value new ideas, embrace new technologies, and aim to improve facilities, programming, and operational efficiency naturally position themselves as disruptors.

“In leading innovative programming within traditional club environments, I’ve focused on striking a balance between honoring long-standing traditions and introducing fresh, forward-thinking ideas,” says Brett Morris, General Manager/COO at The Club at Admirals Cove in Jupiter, FL. “For instance, we’ve engaged new technology across all departments to streamline operations and enhance member interactions. We’ve also placed a strong emphasis on wellness and sustainability practices, integrating them into our daily operations and long-term planning. Additionally, we’ve made constant investments in our facilities and staff, ensuring that both remain at the forefront of industry standards. By fostering a culture that encourages creative problem-solving and open dialogue, we’ve been able to challenge the status quo in ways that drive meaningful improvements. This approach has not only enhanced the member experience but has also positioned our club as a leader in embracing change while respecting our rich heritage.”

Striving to be additive to the club, encouraging creative thinking, and focusing on strategic change brings forward momentum. Simply forcing change without proper understanding quickly becomes destructive.

Jeffrey McFadden, CCM, CCE, and The Union League of Philadelphia are a perfect example of understanding innovation and historical club value offerings. Over the past two decades, the club has strategically expanded from a traditional city club in Philadelphia to owning a restaurant for members in Stone Harbor, New Jersey, acquiring three different premiere golf courses, offering a car service to members, hosting a luxury suite at the Wells Fargo Center, providing members premiere parking in a neighboring parking garage, along with numerous other unconventional member benefits. As a result, the club has grown to become a Five Star Platinum Club with over 3,500 members and has been recognized as the #1 City Club in the nation numerous times.

A forward-thinking approach to enhancing the member experience is crucial for sustaining relevance and exceeding expectations, and the commitment to innovation and excellence shouldn’t stop with the members. Equally important is a dedicated progressive mindset within the club’s staff and team. Just as members deserve the best, so does the team that supports them. Investing in the growth, development, and well-being of the club’s staff is essential for creating a cohesive and motivated workforce that will deliver exceptional service and drive the club’s success from within.

Carmen Mauceri, CCM, ECM, General Manager/COO at The Club at Mediterra in Naples, FL shares, “In a traditional club environment, leading innovation requires more than just introducing new ideas— it’s respecting established values and developing a culture that embraces change as a pathway to growth. By focusing on employee engagement and creating facilities and programs that address both personal and professional development, we’ve been able to not only empower our team but also enhance our operations and drive meaningful improvement within our club. It’s about challenging the current state to thoughtfully improve the experiences of both the Membership and the Team.”

By questioning the conventional, we open doors to new possibilities, nurturing an environment where thinking outside the box thrives and meaningful growth becomes the constant. The path of disruption may be adventurous and uncomfortable, but it is through this courageous and well- thought out pursuit of improvement that we create a lasting, positive impact. We hope this article will inspire you to lead with purpose, disrupt with intention, and shape a future for your club where change is not feared, but appreciated for making possible a sustainable and enduring private club.

CLUB DIRECTOR – Fall 2024

Innovation & Impact: Winning Through Disruption2024-11-25T20:45:05+00:00

Evolving Member Expectations in the Racquets Industry

Evolving Member Expectations in the Racquets Industry and Navigating Change in Private Member Clubs

The racquets industry is undergoing a significant transformation, particularly in private member equity clubs. These clubs, often steeped in tradition, now face evolving expectations from their members due to changing demographics, technological advancements, and the increasing popularity of emerging racquet sports. Directors of Racquets are at the forefront of these changes and must adapt to meet the needs of a diverse, tech-savvy, and wellness-focused membership.

The Changing Face of Club Membership

Traditionally, private member equity clubs catered to an affluent, multi-generational membership base that valued exclusivity and tradition. However, today’s members bring new perspectives. Gen Z and Millennials, who will make up the majority of club members by 2035, prioritize flexibility, inclusivity, and diverse experiences that offer personal development and a sense of community.

The modern private club member expects more than just a place to play tennis. They seek a well-rounded experience, from social events and wellness activities to lifelong learning opportunities. This shift opens exciting possibilities for Directors of Racquets to create innovative programs that cater to varied interests. Programs blending competitive play with social engagement can attract a broader member base, helping clubs remain relevant and engaging for future generations.

Younger members also value convenience and are willing to invest in experiences that offer personal fulfillment. Programs that cater to different skill levels and interests, along with flexible options like drop-in classes, competitive leagues, and family friendly events, ensure all members feel included and engaged.

The Rise of New Racquet Sports

The explosive growth of pickleball, padel, and platform tennis is reshaping the landscape of racquet sports, particularly in private clubs. While tennis remains a cornerstone, these newer sports have gained significant traction, especially among younger members seeking a more social, fast-paced experience. Clubs that incorporate these sports see higher member engagement and satisfaction.

Pickleball, for example, has brought fresh energy to clubs by attracting members who may not have previously participated in racquet sports. Directors of Racquets must not only integrate these sports into their offerings but also create dedicated spaces, reallocate resources, and train staff to meet demand. The challenge lies in balancing tennis’s legacy with the growing enthusiasm for these newer sports.

Expanding racquet offerings not only appeals to a broader age demographic but also fosters a more inclusive environment, positioning clubs for long-term growth and relevance.

Technology-Enhanced Experiences

Technology has become an integral part of modern club life, with members expecting seamless digital experiences that enhance both convenience and performance. From online court bookings to AI-powered tools that enhance training, today’s members—especially younger generations—want tech-forward clubs.

Directors of Racquets can harness this demand by integrating various technological tools into the club experience. Video analysis, fitness trackers, and smart courts offer real-time insights that allow members to improve their game while staying engaged. AI-driven ball machines, such as the VOLLEY ball machine, bring an interactive element to training sessions, elevating the coaching experience.

Platforms like TrekAI leverage AI to transcribe and analyze coaching sessions, offering members personalized feedback directly to their smartphones. Meanwhile, Universal Tennis (UTR) and Dynamic Universal Pickleball Rating (DUPR) systems introduce a new level of fairness and data-driven insights into competitive play, helping standardize tournaments and foster a more engaging experience.

In addition to performance technologies, clubs should enhance their presence on social media platforms like Instagram and Facebook. Sharing tips, promoting events, and showcasing staff helps build stronger connections with members and extends the club’s reach to potential new members.

Wellness and Community

The modern private club is no longer just a venue for sports—it has become a hub for overall wellness and community engagement. Racquet sports are increasingly seen as part of a broader wellness approach, encompassing physical fitness, mental well-being, and social interaction. Members now expect clubs to offer comprehensive wellness programs, from yoga and meditation classes to fitness and injury-prevention workshops.

Directors of Racquets can incorporate wellness programming to meet these expectations. Programs like RacquetFit, a subcategory of the Titleist Performance Institute (TPI), offer personalized coaching to improve members’ health and mobility. Additionally, injury prevention programs—such as group stretching or mobility classes—can help members stay on the court longer and avoid common injuries. Drop-in fitness classes also appeal to members with busy schedules, allowing them to engage with the club on their own terms. Offering flexibility without long-term commitments enhances the member experience, providing alongside value.

Building a strong sense of community is equally important. Events like social mixers, friendly tournaments, and racquet sports festivals can foster a sense of belonging, which strengthens member loyalty. Directors of Racquets can lead these initiatives, creating a vibrant and welcoming culture that extends beyond the courts.

A New Era for Racquet Sports

The racquet sports landscape in private member equity clubs is evolving, and member expectations are higher than ever. As Gen Z and Millennials take center stage, flexibility, inclusivity, technology, and wellness have become essential pillars of the modern member experience. Directors of Racquets must lead the charge in balancing their club’s rich traditions with the forward-thinking demands of today’s members.

This era of change presents exciting opportunities for growth and innovation. By embracing new racquet sports, integrating cutting-edge technology, and fostering a culture of wellness and community, clubs can not only meet their members’ expectations but also position themselves as leaders in a rapidly changing market.

For clubs to thrive in this new era, Directors of Racquets must take proactive steps to evolve their programming, adopt technological advancements, and create a welcoming, inclusive environment that resonates with a diverse membership. The future of racquet sports in private clubs is bright for those who are ready to adapt, innovate, and lead the way forward.

TennisPro Magazine – November 2024

Len Simard, PTR & USPTA Master Professional, Search & Consulting Executive, KOPPLIN KUEBLER & WALLACE. He can be reached via email: len@kkandw.com.

Evolving Member Expectations in the Racquets Industry2024-11-20T19:27:26+00:00

Finding Balance in the Heat of the Kitchen

Finding Balance in the Heat of Private Club Kitchens

For me, it never felt like “work” because of my family’s support. Even with long hours and missed family milestones, I saw it as an investment in my future career. Both of my parents had careers they didn’t consider “work” either. A career, to me, is all-consuming—it weaves into every part of your being and keeps you dreaming of its potential. My efforts were aimed at providing educational opportunities and social advantages for my family.

The idea of “work-life balance” can be tricky for chefs, especially when it comes to physical separation from family. I remember the early days in the kitchen—once you stepped through that back door, you were cut off from the outside world. Some of us even slept in the kitchen. Our brigade was like a fraternity, a source of energy and camaraderie. The discipline and military-like structure shaped our character, much like military service has done for generations.

This sense of purpose eased the anxiety that could come from the long hours. Those who struggled with it often lacked a clear culinary direction or passion. Sometimes, when chefs speak about their love for the kitchen, it can come across as selfish. Success in this industry requires intense focus, almost a form of tunnel vision. As Chef Norman Van Aken says, “The industry selects you, not the other way around.”

Most chefs will say, “I wouldn’t be successful without my family,” and what they mean is that mental separation is different from physical absence. Those who find success manage to be present, emotionally and spiritually, for their families when they’re not physically present. Greatness in anything takes time, whether it’s your profession or your family. Life is never perfectly balanced; it’s about compromise.

Today’s youth face the challenge of constant social pressures, feeling the need to balance everything all the time. They miss the bigger picture—life is about prioritizing over time, not achieving balance every day. This pressure to be perfect, especially in time management, can create fear before life teaches patience.

Recently, I interviewed a Michelin-starred chef who was considering a private club job. When we discussed balance, he mentioned wanting to come home at 10 p.m. instead of 1 a.m. Without asking, I might have assumed he wasn’t willing to put in a full day. It reminded me of my first trip to China in the late ‘80s, when I told my wife, “I’ll see you when I return.” With no cell phones, Skype, or Zoom back then, communication was limited to postcards, which often arrived after I had already returned. That was a different kind of loneliness—one born of physical separation and communication challenges.

But you can also feel lonely at home, even when surrounded by family. Balance is a mental choice, a decision to engage and spend quality time with those around you. We all have that choice, but many don’t see it when they head into the kitchen every day. Maybe those who work from home discovered more about balance during the pandemic. Now that I work from home, I miss the energy of my staff, but that’s just another compromise.

One of my favorite quotes is, “Ask a busy person for help—there’s a reason they’re busy.” Being busy comes in phases, and no schedule is ever seamless. True balance comes from how we engage with those around us. Regardless of work schedules, we have the power to make a positive impact. I share this with young professionals, and it’s often a relief for them to hear.

In my first Executive Chef position, I took most Sundays off. I hired an Executive Sous Chef who took over Sundays, and this wasn’t just about family—it was about teaching him to set his own priorities. Leaders must teach their teams the importance of setting priorities because great businesses never slow down.

Later in my career, I worked under a selfish, insecure boss whose demands affected my health. It’s an experience many can relate to. I eventually had to leave that job, but timing those moves carefully builds a better reputation.

When I present to culinary students, I describe my career as a pyramid. At 18, I spent most of my time on the physical demands of the job because that’s all I had to offer. As I gained skills, I shifted from physical to mental work, focusing on delegation, accountability, and leadership. The kitchen is still a physical job, especially during peak seasons, but the thrill of creation and mentorship helps chefs push through.

My career includes 15 years of growth and seven years as an actual Executive Chef. Many students are surprised to hear that. Leadership isn’t about titles—it’s about who you work with and for. Mentorship is where I’ve found the most joy, and I’ve been lucky to be mentored by incredible club members. True professionals don’t have endless time, but they prioritize what’s important to be the most effective.

Club + Resort Chef – October 2024

Lawrence T. McFadden, CMC, ECM is a food and beverage training consultant and search executive with KOPPLIN KUEBLER & WALLACE, a consulting firm providing executive search, strategic planning and data analysis services to the private club and hospitality industries.

Finding Balance in the Heat of the Kitchen2024-11-04T17:40:20+00:00
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