International

What Does a Good Golf Job Advert Look Like?

What-Does-a-Good-Golf-Job-Advert-Look-Like

Every compelling job advert needs to include four essential components:

1. Start with a clear overview of your club or company. This is particularly important in the golf industry, where establishments vary enormously in size, culture, and offering. This context helps candidates understand whether they’d be a good fit before they even apply.

2. Consider how to clearly articulate the purpose of the role within your organisation. Be sure to answer important questions like the examples below:

  • Where does this position sit in your structure?
  • What impact will the successful candidate have on daily operations?
  • What does performing in the role actually entail?

3. Too many adverts in our industry are either overly verbose or frustratingly vague, leaving candidates guessing about their potential responsibilities. Be brutally honest about your non-negotiable requirements. It’s tempting to create a wish list but focus on what candidates absolutely must have versus what would simply be nice.

4. Finally, include your interview timeline and key dates. This demonstrates professionalism and helps serious candidates plan accordingly, showing you respect their time from the outset.

How do you write a job title that attracts the right candidates without being misleading?

Job titles can mean vastly different things across different golf clubs and companies. The key is to start with your actual requirements and work backwards to find the most accurate title.

Take a ‘Golf Retail Manager’ role, for instance. At a small club, this might involve hands-on selling, stock management and occasional equipment repairs. At a large resort, it could mean managing a team of 10, overseeing multiple revenue streams, and strategic planning. Rather than using generic titles, consider being more specific: ‘Head Golf Professional & Retail Manager’ or ‘Pro Shop Supervisor’ might better reflect the actual scope and attract candidates with the right expectations.

How much detail should you include in the job description?

Include information that’s genuinely relevant to the role, focusing on tasks they’ll definitely undertake and responsibilities they may occasionally handle. Be sure to balance your layout of health-and-safety clauses for compliance reasons with the core position elements that candidates need to be aware of.

Ask yourself: is this relevant, and will they realistically be doing this? If you include something they’ll never do, candidates may feel misled when they start. Equally, if they’re constantly doing something not mentioned in the advert, they may feel the role was misrepresented. Be thoughtful about core responsibilities while noting that additional duties may be added to support professional development and business needs.

What tone of voice works best to engage potential applicants while reflecting the company’s brand?

Before you even begin recruiting, you need to understand your employer brand, which is distinctly different from your member or customer brand. This is about how people perceive what it’s actually like to work at your club or company.

Once you’ve identified your values, culture, and employee value proposition (what you offer beyond salary), you can tailor your voice to attract the right people. If you’re a traditional, prestigious club, your writing tone might be more formal and emphasise heritage and standards. If you’re a modern, family-friendly venue, you might adopt a more casual, welcoming approach. Most importantly, advertise where your target candidates are likely to look, rather than just posting everywhere and hoping for the best.

How do you highlight benefits and company culture without sounding like every other employer?

Money matters, but today’s candidates value much more than just salary. The secret is identifying and articulating what we call ‘The One Thing’ – that unique benefit or aspect of working for you that competitors can’t match.

Perhaps your club allows staff to bring their families for Sunday lunch, offers flexible hours around school runs, provides extensive training budgets, or gives access to exceptional mentoring from industry leaders. Maybe you’re located somewhere beautiful with easy parking, or you genuinely promote from within. Whatever it is, don’t be shy about highlighting what makes you different.

Consider creating an employment webpage on your site or a visually appealing benefits brochure using tools like Canva. Sometimes seeing benefits laid out attractively makes them feel more tangible and valuable than a simple bullet point list.

What role do images, videos or other visuals play in making a job advert stand out?

Visuals are increasingly important, particularly for golf clubs where the working environment is often a significant draw. High-quality photos of your facilities, team members at work, and the local area can help candidates envision themselves in the role.

Short videos featuring current team members discussing what they enjoy about working there can be incredibly powerful, especially when showcasing the variety of career paths available within golf. However, ensure any visuals genuinely represent your workplace culture rather than aspirational images that don’t match reality.

For customer-facing roles, showing your club’s atmosphere and member demographic helps candidates understand the environment they’d be working in. Remember, candidates are assessing you as much as you’re assessing them, and authentic visuals build trust from the start.

What tips do you have for small businesses with limited budgets to create strong job adverts?

Small golf clubs often have advantages over larger competitors – they just need to articulate them effectively. Emphasise the variety of experience candidates will gain, the close-knit team environment, and opportunities to really make an impact.

Don’t underestimate the power of authentic testimonials from current staff members. Partner with local PGA training centres or colleges to access emerging talent at a lower cost.

Dedicate resources to understanding your most effective channels rather than spreading budget thinly everywhere. Often, industry-specific job boards or local community groups yield better results than expensive national platforms. And, as mentioned previously, consider offering non-monetary benefits that cost little but add significant value – flexible hours, golf privileges for family members, or professional development opportunities can be just as attractive as higher salaries.

The Professional Golfers’ Association – October 2025

Michael Herd is an International Consultant and Search Executive with KOPPLIN KUEBLER & WALLACE, a consulting firm providing executive search, strategic planning and data analysis services to the private club and hospitality industries. Michael can be reached at +44 (0) 7903 035312 and at michael@kkandw.com.

What Does a Good Golf Job Advert Look Like?2025-10-21T00:59:39+00:00

KOPPLIN KUEBLER & WALLACE Expands International Team in Australia and New Zealand

KK&W-Expands-International-Team-in-Australia-and-New-Zealand

KOPPLIN KUEBLER & WALLACE EXPANDS INTERNATIONAL TEAM IN AUSTRALIA AND NEW ZEALAND

Scottsdale, Arizona – 18 August 2025

KOPPLIN KUEBLER & WALLACE (KK&W), the club industry’s premier executive search and consulting firm, is proud to announce the continued growth of its international team with the addition of Emily McCarvill and Tim Nelson. This strategic expansion strengthens KK&W’s presence in Australasia, enhancing its ability to serve clubs and hospitality organisations throughout New Zealand, Australia, and the surrounding region.

Emily McCarvill has deep roots in the private club industry throughout New Zealand and Australia. As the owner of a successful club marketing and communications agency, she has worked with some of the region’s most prestigious clubs, including Royal Melbourne Golf Club, Kingston Heath Golf Club, and Royal Auckland and Grange Golf Club. Emily brings a proven track record in leadership placement, club positioning, member engagement, and strategic growth.

“I’m excited to be partnering with KK&W,” said McCarvill. “Through Club Connections, I’ve had the privilege of working closely with many of New Zealand’s leading clubs, building strong relationships and gaining a deep understanding of what makes them unique. I’m passionate about the industry, and by combining KK&W’s global expertise with local insight, we have a unique opportunity to support clubs in finding strong, forward-thinking leaders who will help shape the future of New Zealand’s club landscape.”

Tim Nelson joins KK&W to support the firm’s growth across Australasia, bringing over two decades of search and consulting experience. Based in Australia, Tim will partner closely with Emily McCarvill, who leads executive search efforts in New Zealand. Together, they will collaborate with Michael Herd, KK&W’s Head of International Search & Consulting, based in the United Kingdom.

“I am excited to join KOPPLIN KUEBLER & WALLACE and lead the expansion of the business to Australia,” said Nelson. “The opportunity to combine my search and consulting experience with the number one global brand and team in the private club industry is second to none. I look forward to bringing my expertise, passion for service, and commitment to excellence to support the unique people challenges faced by clubs across Australasia.”

“This announcement reflects the growing demand from clubs throughout the region for higher-caliber leadership support and our commitment to meet that need,” said Michael Herd. “I’m thrilled to work alongside Emily and Tim to help our clients and bring KK&W’s proven processes and standards to these important markets.”

KK&W Partners Richard M. Kopplin, CMAA Fellow; Kurt D. Kuebler, CCM, CMAA Fellow; and Thomas B. Wallace III, CCM, CCE, ECM, shared: “Adding Emily and Tim to our international team is an important milestone in our growth. They embody KK&W’s core values of integrity, relevance, and excellence, and their deep industry experience truly makes a difference. With their support, we are even better positioned to serve our clients and candidates around the globe.”

With this expansion, KK&W continues its mission to deliver unmatched executive search and consulting services tailored to the unique needs of private clubs worldwide. The firm’s international division now provides an even broader spectrum of expertise, insight, and service to help clubs achieve long-term success through strategic leadership.

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For more information please contact:

Thomas B. Wallace III, CCM, CCE, ECM, Managing Partner
(412) 670-2021 | tom@kkandw.com | www.kkandw.com| @kkw_update

Michael Herd, Head of International Search & Consulting
+44 (0) 7903 035312 | michael.herd@kkandw.com | www.kkandw.com | @kkw_update

About KOPPLIN KUEBLER & WALLACE
People Focused, Quality Driven. When you work with KOPPLIN KUEBLER & WALLACE, you can expect an experience that will be centered around the well-being of their clients, the candidates they place, and the industry they love. Their process has been perfected since 1996 and involves merging more than 500 years of combined expertise with a comprehensive understanding of stakeholders’ needs. Their Board Dynamics/Model has been presented to over 1000 private clubs and communities. They are an award-winning executive search and consulting firm and a trusted partner dedicated to the success of the organizations they work with.

KOPPLIN KUEBLER & WALLACE Expands International Team in Australia and New Zealand2025-08-19T16:29:57+00:00

Positioning and Patience: Building an Influential Career in the Club Industry

Building-an-Influential-Career-in-the-Club-Industry-Herd

Ambition is a powerful weapon in the busy world of club management and hospitality. It’s what propels many of us on a quest to be great, to explore new frontiers, and to be visionaries in the world’s best clubs. Yet ambition is just the beginning.

While the desire to move forward, to manage a bigger club, assume greater responsibilities, or gain respect among people in the industry is valid and understandable, timing and positioning are key elements in the journey.

The issue is when we are set to go, it doesn’t always mean that the right opportunity is prepared for us. The difference between a career that grows with strength and one that crashes is often based on knowing when to move and why.

Moving for the Wrong Reasons

One of the most common errors in a career of club management can be leaving too early and for the wrong reasons. Boredom, frustration with a boss, or impatience with the pace of advancement are all emotional drivers that, however real, do not necessarily lead to the most informed decisions.

Yes, a bad working relationship or stagnation will get to you. But jumping ship too soon could earn you lateral or even reverse moves, ones that may not bring you any closer to your long-term goals. Very often, however, the grass is not greener; it’s a different shade of the same headaches, in a new place. Concentrate on what you can control and do the best you can with it.

Skipping Steps

In an industry built on service, relationships, and deeply rooted culture, the learning curve is layered. There’s real value in doing the hard yards. Those “in-between” roles, those quieter years where you’re still growing, shape your leadership instincts and your resilience.

Jumping into top jobs without being adequately experienced can lead to problems later on. Chiefs who have not weathered budget cuts, committee politics, personnel crises, or member discontent may discover they are lacking experience in high-pressure situations. More dreadful, a negative impact in a top job, particularly in the first few years, can linger as a reputation, and the next role becomes harder to attain.

And on the flip side, staying in one position for too long will also breed other doubts. Are you still learning? Still growing? If not, it’s easy to think that you’ve plateaued. It’s an art and a science, one that requires self-awareness and honest thinking.

Choose Roles That Let You Grow

Growth isn’t always larger prestige or a larger salary. Probably one of the greatest highlights of a career is the result of jobs that place you in the questioning position, stretch your skill set, or venture you out of your comfort zone.

Staking out a club with challenges in the areas of board dynamics, significant operational efficiencies, or poor employee culture might not be glamorous, but it will likely teach you about leadership, communication, and strategic thinking more than any top-performing property ever has.

Variety Builds Depth

There’s an urge to find your lane and maintain it. For instance, working through a set of golf clubs or remaining within proprietary models only. But variety can make your grasp of the industry all the stronger.

Working in different types of clubs; member vs. proprietary vs. resort or a different type of club gives you a richer, more advanced understanding of how clubs work. It makes you more adaptable, more internationally conscious, and better equipped when it comes to handling complex stakeholder relationships.

It’s Not Your Club

Understandably, you want to make a difference quickly. You come from outside with new energy, new ideas, and a need to be proven. But clubs are living, breathing entities. They belong to the members, not to the manager.

Successful change is a slow process. More so than that, it is a matter of trust. And trust is something earned, not asserted.

Spend the first few months observing, listening, and learning about the club’s identity and history. Build the trust of the membership and board by demonstrating that you’re concerned with the club, not with what you want. And once you’ve got their trust, they’ll trust you enough to lead. The members will be hungry for your leadership. But it must be earned on their terms, not yours.

Your Positioning Tools

Professional development is about more than being a resume builder. Engaging in industry credentials, conferences, and workshops, or finding a mentor, makes you into a committed practitioner of the art of leadership.

By playing a role in industry debate, conference presenting, writing, or mentoring up-and-coming managers, you become visible. You’re showing that you’re not just gunning for job titles, you’re adding value, sharing knowledge, and assisting in shaping the next generation of the profession.

And don’t underestimate the power of a strong network. Surrounding yourself with a quality set of peers, mentors, and recruiters can help you gauge your readiness, interpret opportunities, and get candid feedback about how you’re perceived in the market.

Know Your Value

You need to know your value in the marketplace. That means being up front about your experience, skills, and leadership qualities, but also knowing what type of club is best for you.

Do you thrive best in a progressive or conservative environment? Do you provide well with a hands-on board of directors or prefer autonomy? Identifying the environments in which you’ll shine makes it easier to make intelligent decisions regarding which jobs to pursue

Play the Long Game

The most effective careers aren’t built on speed, they’re built on strategy. Understanding where you want to be in the long term provides you the freedom to make deliberate, smart moves that further that bigger goal.

At times that is waiting to finish what you started. Or, taking a sideways move to have exposure to a new skill set or club design. Maybe it is passing on a shiny opportunity because it’s not something that fits your values or level of readiness.

These are decisions requiring patience, but they form careers with depth, credibility, and legacy.

In a world where speed is so highly valued, it’s so easy to feel behind if you’re not perpetually moving forward. But give yourself the time to build, to think, to get it right.

By focusing your attention on what really matters: learning, giving back, building relationships, and positioning yourself for success, you’re not just climbing a ladder. You’re building a valuable, respected, and lasting career.

And, when the opportunity is right, you will not just be ready. You’ll be the obvious choice.

Club NetworkerJuly 2025

Michael Herd is an International Consultant and Search Executive with KOPPLIN KUEBLER & WALLACE, a consulting firm providing executive search, strategic planning and data analysis services to the private club and hospitality industries. Michael can be reached at +44 (0) 7903 035312 and at michael@kkandw.com.

Positioning and Patience: Building an Influential Career in the Club Industry2025-09-23T14:14:01+00:00

Sustainability of Club Teams

Sustainability-of-Club-Teams

One of the biggest trends we are seeing in the club industry is the topic of team sustainability.

A club without an enduring team is merely a building. Without excellent staff that embody the values of the club and deliver premier service, member experience is bound to suffer. True sustainability involves developing strategies for retaining, developing, and recruiting talented employees who will be the pillars on which your club’s success will be renowned for in years to come.

Beyond the Pay Packet

Competitive compensation remains important, but workers are seeking beyond-the-salary benefits. Progressive clubs offer flexible working arrangements where it is operationally feasible, comprehensive healthcare packages, and a wellbeing policy that speaks for genuine concern for the welfare of the workers. Opportunities for career development is another great differentiator for individuals seeking an investment in their future, rather than their immediate performance.

Additionally, clubs are finding success with innovative benefits such as housing subsidies in expensive areas, public transportation benefits, or family-friendly policies that see the whole person, not just the employee. These kinds of benefits are more likely to be remembered than low-level pay increases and have a high-impact retention effect.

The Priceless Factor

Every member of staff has something more valuable to them than money. Something which inspires, encourages, and motivates them to stay on board. For some, it will be appreciation and recognition of their efforts. For others, it will be potential for advancement and improvement. Autonomy in the role, cooperative team frameworks, and a real work-life balance are other influential factors.

The clubs with superior staff retention are those whose managers take the time to discover these personal drivers. Regular, meaningful discussions about team members’ aspirations and values with them allow clubs to create customised methods of engagement that money can’t buy. This personalised attention creates a sense of connection more powerful than pay in preventing turnover.

Seasonal Opportunities

Club operations normally stick to traditional seasonal trends, with boom and bust cycles over the course of the year. Innovative clubs are transforming these off-peak periods into periods of enrichment rather than occasions for worry.

Alliances with complementary clubs in alternative regions or with opposite seasonal currents allow secondment of staff and exchanges. A Scottish summer-focused golf club might align with a Portuguese winter-season club, giving members of staff year-round experience and maintaining employment continuity. Such arrangements boost competencies while subjecting staff to diverse ways of doing things, bringing new ideas back to their primary club.

The Contingency Imperative

The pandemic taught a hard lesson about succession planning. Clubs that consistently invest in their whole team, not just their leaders, are resilient against unplanned departures or absences.

Cross-training programs ensure critical functions remain covered regardless of which staff member is available. More importantly, cross-training provides employees with varied experiences that keep them motivated and flexible. The most successful clubs build a talent pipeline at every level, with clear career paths that motivate employees to envision long-term careers within the organisation.

Nurturing the Talent Pipeline

Developed club managers understand that tomorrow’s top performers must be discovered and developed today. This proactive strategy is founded on forming alliances with entities outside the traditional hospitality schools.

Collaborations with schools facilitate access to internships and work experiences that acquaint learners with the inherent conditions of running a club. Colleges and schools of vocational study facilitate access to experienced individuals over the range of skills from hospitality to gardening. Apprenticeship programs, alternatively, facilitate developing young talent early on.

Increasingly, clubs are also making international affiliations with similar clubs in other countries, and providing cross-cultural exchange opportunities that benefit both the participants and the member clubs by way of cross-fertilization of ideas and approaches.

Education as Investment

Staff development is not an amenity to offer employees but an essential investment in the future of the club. The most sustainable clubs possess robust education programs that combine external qualifications and certifications with internally created training specific to the needs and culture of the business.

In-house education programs might include mentorship programs pairing seasoned employees with new recruits, regular masterclasses conducted by department specialists, or official career development sessions. External programs, varying from industry-recognized certification to niche workshops, are a testament to the club’s passion for maintaining its standards.

Top clubs dedicate certain budgets to education and protect these investments even during difficult financial periods since they realise that knowledge creation generates returns much greater than its costs.

The most successful clubs understand that sustainability isn’t just about conserving resources; it’s about cultivating them to get stronger with time. When this philosophy is applied to our teams, the outcome is strong.

In a business characterised by personalised service and relationships, no issue can be more paramount than guaranteeing the viability of the individuals who make our clubs so unique.

Michael Herd is an International Consultant and Search Executive with KOPPLIN KUEBLER & WALLACE, a consulting firm providing executive search, strategic planning and data analysis services to the private club and hospitality industries. Michael can be reached at +44 (0) 7903 035312 and at michael@kkandw.com.

Sustainability of Club Teams2025-05-29T18:55:47+00:00

Governance Insight – Board Responsibilities & Onboarding

Governance-Insight-Board-Responsibilities-&-Onboarding

In the world of private clubs, success is less dependent on better facilities or premier locations, but more on the unseen architecture of governance that underpins everything members do and perceive. Yet all too often, this critical foundation gets little attention, leading to confusion, inefficiency, and perhaps even serious organisational problems.

The Critical Importance of Defined Board Responsibilities
If board directors are informed about and accountable for their position roles, the entire organisation benefits from clearer decision-making pathways and more efficient working. Lack of clarity over roles creates not just confusion in workings but also potential legal exposures, particularly to fiduciary responsibilities.

Board directors must properly understand their three simple obligations:

  • Duty of Care – Take reasonable care and diligence in decision-making
  • Duty of Loyalty – Act in the best interests of the club and not personal ones
  • Duty of Obedience – Ensure the club operates under its governing documents and applicable laws

Without this, governance can be a case of having too many cooks spoil the same stew when other meals remain uneaten.

Creating a Comprehensive Responsibilities Matrix
The most successful clubs develop a thorough responsibilities matrix that clearly details level of involvement across key areas/departments for the board, committees, and the management team. This prevents the too-common occurrence of micromanaging managers or board members being unnecessarily drawn into operational detail.

Sample Matrix

This outlined delegation creates clear accountability and precludes over-enthusiastic board members from unwittingly diminishing management’s authority.

Strategic Board Recruitment: Leadership Development Committee
The age of board recruitment on the basis of popularity or length of membership must now pass.  High-performing clubs are implementing a leadership development committee comprised of informed, active, and independent members working year-round to cultivate future leaders. The committee monitors existing committee members to determine whether they are positively contributing to continued committee and/or board service. Leadership development committees can also engage in the new member orientation process to ensure there is mutual transparency, understanding, and buy-in of their intentions from day one of membership.

Developing Meaningful KPIs for Board Performance
What is measured normally improves. Having clear Key Performance Indicators for the board that are directly tied to the club’s Master Goals puts accountability in place and inspires effort on truly strategic priorities. Effective board KPIs may include:

  • Participation and attendance levels
  • Financial management
  • Advancement toward strategic or capital plan milestones
  • Policy review and refresh completions
  • Member satisfaction
  • Membership management
  • Employee satisfaction
  • Human capital management

Regular review of these metrics keeps the board focused on its governance responsibilities and not sidetracked by operational concerns best addressed by management.

Annual Comprehensive Board Member Onboarding
Nothing detracts from board effectiveness more fully than inadequate onboarding. Newly elected directors with limited contextual knowledge of the club’s governance strategy, financial position, and strategic direction cannot serve at their best, regardless of their individual talent. A successful comprehensive onboarding program should include:

  • Mandatory attendance
  • Overview of club mission and vision
  • Responsibility matrix
  • Club rules and bylaws
  • Job descriptions
  • Committee charters
  • Board policy manual
  • Strategic plan and historical goals and direction
  • Budget and finances
  • Organisational chart/staff introductions
  • Club tour (front and back of house)
  • Goal setting
  • Meeting agendas
  • Board self-assessment

Mandatory Governance Documentation
Good governance involves thorough documentation. All board members must receive and familiarise themselves with:

  • Contact information for all board and committee members
  • Calendar of annual meetings with expectations clearly spelled out
  • Committee structure and mandate
  • Organisational chart for the management team
  • Detailed job descriptions for all key staff roles
  • Complete financial records consisting of:
    • Year-end reports
    • Operating budgets
    • Approved capital expenditures
    • Current strategic plan
    • Formal plan amendment review process

Maintaining Confidentiality and Facilitating Board Decisions
Private clubs are responsible for handling sensitive information ranging from membership forms to finances. Board members must be informed of their position in maintaining absolute confidentiality towards decisions and deliberation.

Maybe equally important is the principle of united support for board decisions. Even though compelling arguments should be presented during debate, once there is a decision, all the directors must support it publicly regardless of their personal stand during debate.

Dedication to the Board platform maintains member confidence in management and prevents factional divisions that can ruin club harmony.

Ultimately, members join private clubs for exceptional experiences, but it’s effective governance that ensures a club can consistently deliver those experiences year after year. By investing in governance excellence today, clubs secure their ability to thrive tomorrow.

Michael Herd is an International Consultant and Search Executive with KOPPLIN KUEBLER & WALLACE, a consulting firm providing executive search, strategic planning and data analysis services to the private club and hospitality industries. Michael can be reached at +44 (0) 7903 035312 and at michael@kkandw.com.

Governance Insight – Board Responsibilities & Onboarding2025-03-02T16:14:27+00:00

Intangible Professional Development

Intangible Professional Development

When it comes to professional development, one of the most important aspects often gets overlooked, relationship-led development. Most professionals consider professional development to be a course where you gain a certification or achieve a financial milestone. However, the ‘human’ qualities that make you not just good, but exceptional, are often left behind as success is harder to measure. Here, we will discuss why relationship-led development, such as Emotional Intelligence (EQ), Mentoring, Communication, Integrity, and Leadership are so vital in shaping who you are professionally.

Emotional Intelligence (EQ) is like your secret weapon in navigating the workplace. It’s about understanding yourself, managing your emotions, and connecting with others. Did you know that a whopping 85% of professional success comes down to how well you handle people? EQ isn’t just about being nice; it’s about being savvy in the way you interact, adapt, and build relationships.

Mentoring is like having a trusted guide on your career journey. It’s someone who’s been there, done that, and is willing to share their wisdom with you. A mentor doesn’t just teach you skills; they help you grow personally, gain confidence, and expand your professional network. It’s a relationship that’s all about learning and support.

Communication is the heartbeat of any workplace. It’s not just about what you say, but how you say it and how well you listen. Good communication fosters understanding, resolves conflicts, and fuels creativity. When you can express yourself clearly and connect with others authentically, you’re unstoppable. Adapting your communication style to other personality types helps foster a health working culture.

Integrity is your moral compass in the professional world. It’s about doing the right thing, even when no one’s watching. Integrity builds trust and respect, which are essential for lasting relationships and success. When you stand by your principles and act with honesty and transparency, you earn credibility that money can’t buy.

Leadership isn’t just for those with executive titles; it’s for anyone who wants to make a difference. True leadership is about inspiring others, being accountable, and bringing out the best in people. It’s not about ordering others around; it’s about empowering them to shine and achieve their potential.

In a nutshell, while technical skills are crucial, it’s the intangible qualities that truly set you apart. So, nurture your Emotional Intelligence, seek out mentors, hone your communication skills, uphold your integrity, and lead with purpose. These are the qualities that will not only make you successful but also fulfilled in your professional journey.

Michael Herd is an International Consultant and Search Executive with KOPPLIN KUEBLER & WALLACE, a consulting firm providing executive search, strategic planning and data analysis services to the private club and hospitality industries. Michael can be reached at +44 (0) 7903 035312 and at michael@kkandw.com.

Intangible Professional Development2025-03-02T16:08:54+00:00
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