KKW Team

Rising Through The Club Ranks: Tom Wallace’s Story

Do you ever wonder what it takes to rise through the ranks and thrive in the club world? This episode of Private Club Radio features a fascinating conversation with Tom Wallace, an award-winning manager and partner at KK&W. From shining shoes as a teenager at a country club to becoming the general manager at Oakmont Country Club, Tom shares his incredible journey and the valuable lessons he’s learned along the way.

We uncover the secrets of Tom’s success, including his holistic approach to human capital and the importance of creating an employer of choice culture. Stay interviews, leveraging relationships with members, and giving young professionals the opportunity to provide feedback are essential ingredients to success. Get ready to absorb invaluable insights on recruitment, orientation, training, recognition, retention, and team development that can benefit any club.

Wrapping up our conversation, Tom highlights the power of relationships and networking in the club world. We discuss how clubs can create value for members beyond initiation fees and dues, the significance of self-awareness, and painting a vision for the club. Don’t miss this opportunity to learn from Tom Wallace’s wealth of experiences and expertise in the club world.

Rising Through The Club Ranks: Tom Wallace’s Story2023-06-19T13:07:42+00:00

Golf Industry Guru Podcast – From Club Manager to Consultant

Private Club Consulting Podcast

Would you believe that the Club Management industry is one of the most challenging and difficult industries to succeed in? It takes a special type of person to thrive, and Tom Wallace is one of those people. With a career that spans from a young 14-year-old shoe shiner to his current role as a partner at one of the most respected consulting firms in the golf industry, Tom Wallace has seen it all.

On this episode of The GIG Podcast, Tom reveals his secrets to success and how he has successfully transitioned from a club manager to a consultant. He also outlines the traits that are critical for successful club management in this day and age, and how to find and work with great mentors. Be sure to tune in as Tom takes us through his career journey and provides some excellent insight into the world of Club Management.

“I always tell young people, if you’re somewhere where you’re not learning and you’re not growing, you need to leave.” – Tom Wallace

In this episode, you will learn about:

  • Developing a Career in the Golf Industry: Learn from Tom Wallace’s journey from club manager to consultant and his advice for young professionals on how to find a mentor and approach networking.
  • Club Management Traits for Success: Understand the importance of self-awareness, mentorship, and the necessary skill sets for successful club management in today’s world.
  • The Role of a Club Manager: Discover how to be a “thought partner” for the members of a club and the importance of being creative, forceful, and respectful in disagreement.

Golf Industry Guru Podcast – From Club Manager to Consultant2023-01-24T21:08:01+00:00

Richard Kopplin – Class of 2021 CMAA Fellows


Congratulations to KOPPLIN KUEBLER & WALLACE’S founder, Mr. Richard M. Kopplin, who was inducted as a CMAA Fellow at the Club Management Association of America’s virtual World Conference and Club Business Expo, March 8-12, 2021. Dick is one of six club industry leaders who was selected for the 2021 class of Fellows.

Congratulations to these esteemed colleagues as well:

  • Albert B. Antonez, CCM, CCE
  • Haissam Baityeh, CCM, CCE
  • Richard H. Bayliss, Jr., CCM, CCE
  • LuAnn G. Giovannelli, CCM, CAM
  • Paula L. Kelly, CCM, CCE

Created in 2019, the CMAA Fellows Program is an honorary recognition program distinguishing CMAA members who epitomize the leadership, integrity, involvement, and contributions of club management professionals. Each of these individuals has made a significant impact toward the betterment of the profession and CMAA throughout their active careers.

The Fellows selection process includes nomination by a club management peer; an in-depth submission describing the individual’s innovation, leadership, and commitment to the profession; interviews with the peer-comprised selection committee; and selection from among a group of highly qualified candidates.

In its third year, the CMAA Fellows community is now comprised of 24 individuals who serve as thought leaders, subject matter experts, and champions of the Association and the club industry at large.

The Class of 2019 Inductees: The Class of 2020 Inductees
  • Joseph F. Basso, MCM, CCE
  • Kevin E. Carroll, CCM, CCE
  • Jay DiPietro, CCM
  • J.G. Ted Gillary, CCM, CCE
  • Philip R. Kiester
  • Pasquale J. LaRocca, CCM, CCE
  • Michael G. Leemhuis, CCM, CCE, PGA
  • Donna Otis, CCM, CCE
  • Terra S.H. Waldron, CCM, CCE
  • Burton Ward, CCM, CCE
  • Christian W. Coulter, CCM
  • Thomas M. DeLozier, CCM, CCE
  • Anthony D’Errico, CCM, CCE
  • Matthew C. Guzik, CCM, CCE
  • Robert C. Josey, CCM, CCE
  • Luke A. O’Boyle, CCM, CCE
  • John M. Schultz, Sr., CCM, CCE
  • David H. Voorhees, CCM, CCE
Richard Kopplin – Class of 2021 CMAA Fellows2021-05-11T16:40:36+00:00
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