Podcast

Let’s Talk Club Management Podcast – Hiring a True CFO

Hiring a CFO in the Private Club Industry

Based on the 2024 World Conference session, “Desperate to be Micro-Managed by Your Treasurer? Don’t Hire a True CFO” – Controller, Director of Finance, Chief Financial Officer – these labels all describe the head of finance in a club. What capabilities should be expected in the person managing finance and accounting in a club? It requires finance skills, business acumen, and executive presence. What should you be seeking in a great financial partner?

In this episode, we’re joined by Michelle Riklan, ACRW, CPRW, CEIC, CJSS of KOPPLIN KUEBLER & WALLACE and Philip Newman of RSM. These two cover what the key capabilities and expectations are for someone in the role of a Head Finance Leader at a club and really dive in to what characteristics one should be looking for when hiring a CFO.

Let’s Talk Club Management Podcast – Hiring a True CFO2024-12-16T20:42:32+00:00

Current Trends in Private Club Recruitment

Current Trends in Private Club Recruitment

It’s the 100th episode of GCTUK!

After Leighton Walker & Eddie Bullock catch up and look back at 100 episodes, Leighton is joined by Michael Herd, Head of International Search & Consulting with new show partner KOPPLIN KUEBLER & WALLACE.  Michael not only talks through what’s happening at KK&W, but also some current trends in recruitment including what recruiters should be thinking about.  They also take a look from a candidate’s point of view.  What should you be doing to ensure you are the best chance of securing a role?

As we move into conference season with European Conference, BTME and CMAA Conference around the corner, here’s a look at why you should be attending industry conferences and how you can get the best out of your time at the show.

Current Trends in Private Club Recruitment2024-09-23T16:36:35+00:00

Creating a Standout Personal Brand with Tom Wallace

How to Stand Out in the Competitive World of Hospitality

Crafting a leadership brand is more than just a buzzword—it’s about executive presence, storytelling, and ethical clarity. Ever wonder how to stand out in the competitive world of hospitality, particularly in the exclusive private club sector? This episode unlocks the secrets of personal branding with insights from Tom Wallace, KK&W Partner.

Dive into the essence of what makes professionals like chefs, CFOs and leaders unique, and how they can convey their singular qualities to land top-tier positions. With 2025 around the corner, discover why your LinkedIn profile might be your most powerful tool yet in showcasing your professional identity.

Listen to personal stories and valuable advice that stress the importance of hard work, a love for people, and maintaining a positive attitude over traditional education credentials. Learn how these elements, combined with a robust personal brand, pave the way for a thriving career in hospitality.

Tom Wallace emphasizes the need for confidence, consistency, and a clear set of non-negotiables. We also tackle the potential pitfalls of social media and the importance of maintaining a professional online presence. Learn how to communicate effectively with concise, logical messaging, and understand why brevity can be your ally in professional settings.

This episode is packed with actionable tips to help you navigate the intricacies of personal branding and leadership in today’s hospitality landscape.

Creating a Standout Personal Brand with Tom Wallace2024-10-04T19:29:12+00:00

Let’s Talk Club Management Podcast – Service & Hospitality Culture

Service and Hospitality Culture

On this episode of Let’s Talk Club Management, we’re joined by Sam Lindsley, Search & Consulting Executive, and Chris DeChillo, Hospitality Trainer & Leadership Coach with KOPPLIN KUEBLER & WALLACE. Sam and Chris discuss what club management professionals should do to establish and maintain service excellence year-round and what the keys are to cultivating a team that is passionate about delivering exceptional service.

Let’s Talk Club Management Podcast – Service & Hospitality Culture2024-06-13T21:00:20+00:00

Rising Through The Club Ranks: Tom Wallace’s Story

Do you ever wonder what it takes to rise through the ranks and thrive in the club world? This episode of Private Club Radio features a fascinating conversation with Tom Wallace, an award-winning manager and partner at KK&W. From shining shoes as a teenager at a country club to becoming the general manager at Oakmont Country Club, Tom shares his incredible journey and the valuable lessons he’s learned along the way.

We uncover the secrets of Tom’s success, including his holistic approach to human capital and the importance of creating an employer of choice culture. Stay interviews, leveraging relationships with members, and giving young professionals the opportunity to provide feedback are essential ingredients to success. Get ready to absorb invaluable insights on recruitment, orientation, training, recognition, retention, and team development that can benefit any club.

Wrapping up our conversation, Tom highlights the power of relationships and networking in the club world. We discuss how clubs can create value for members beyond initiation fees and dues, the significance of self-awareness, and painting a vision for the club. Don’t miss this opportunity to learn from Tom Wallace’s wealth of experiences and expertise in the club world.

Rising Through The Club Ranks: Tom Wallace’s Story2023-06-19T13:07:42+00:00

Let’s Talk Club Management Podcast – Secrets To Acing The Interview

Podcast-Acing-The-Interview

On this episode of Let’s Talk Club Management, we are talking about the interview process, how to answer, and what to ask. Well-informed, inquisitive job candidates make better impressions and decisions in the job search. We were so glad to have the KK&W team share their collective experience on both sides of the table as a club management professionals and recruiters. You can also access KK&W’s interview practice and preparation resource here.

Let’s Talk Club Management Podcast – Secrets To Acing The Interview2023-06-16T20:08:36+00:00
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