De,Chillo, Chris - Headshot

Chris DeChillo

Hospitality Trainer & Leadership Coach

Chris DeChillo has extensive training and facilitation experience within both the hospitality & healthcare industries. In the last 10 years, he has trained or facilitated meetings with thousands of professionals on behalf of dozens of pharmaceutical companies and hospitality teams.

His background in luxury hospitality service and leadership provides a strong operational and training foundation for his consulting and coaching clients. His formal coach training is through the Co-Active Institute (CTI).

Audience engagement, emotional intelligence, and leadership coaching are topics about which Chris is passionate and well-versed in, that add tremendous insight and value. His energy and enthusiasm make learning exciting for executives and line-staff.

Prior to pursuing a career in coaching and consulting, Chris worked with luxury brand, Four Seasons Hotel & Resorts, with assignments throughout Texas, California, and Colorado. As Director of F&B, Chris held leadership positions with expertise overseeing budgeting, operations, dining, and recreational outlets.

Chris resides in Castle Rock, CO where he enjoys hiking, biking, and overlanding throughout Colorado & Utah, along with experiencing the local food wherever his travels take him.

Email: chris@kkandw.com

Phone: 720-258-5937

LinkedIn

Resources & Insights From Chris…

In this podcast segment, host Corey Saban and guest Chris DeChillo share insights and experiences for club managers striving to achieve excellence in luxury service. Conversation topics include the benefits of in-person training and ensuring your team masters service standards through hands-on experience. Corey and Chris discuss the critical importance of relationship building and being present, key elements that elevate the member experience. Additionally, they explore the differences between mentoring and coaching, providing you with essential strategies for effective leadership development.

Coaching is not about providing solutions. How can we have the right answer to another person’s dreams or aspirations? Leaders often think “I’m in charge”; “I have to have all the answers” (as one misguided leader told me over a decade ago); or “it’s my job to get things right.” When we give out solutions like a lollipop at the doctor, we deny others an opportunity to grow. If you try to help a butterfly out of his cocoon, he will not develop the muscles needed to fly. As a coach, there is the opportunity to be amazed by the transformation someone can make…

Read More

Partnering with leaders in a thought provoking, creative process that inspires them to maximize their personal and professional potential.

Learn More

“Over the past year, our partnership with Chris has been a tremendous resource for our team. He has provided our leaders continuous mentorship and ensured implementation of a holistic leadership training and development program. These best practices have truly enhanced our club’s mission, employee culture, and member experience.”

Mike Mainhart, PGA
General Manager, Laredo Country Club

Our programs grow passion and confidence through storytelling, sharing experiences, role playing, situational awareness exercises and more…Designed for Department Managers & Teams.

Learn More