Exceptional leadership is the backbone for successful management. In today’s ever changing and fast paced society, the organizations that are most successful have one thing in common: exceptional leadership.  Exceptional leaders ensure the right people are in the right roles, they align with the club culture and all team members work together with one goal in mind – member satisfaction.

Our management and staff programs are designed to assist team members in developing the skills and knowledge necessary to succeed in the hospitality industry.

Our team provides impactful training sessions customized to your club’s individual needs with the goal of success at the forefront of planning.

KK&W management and staff training include training and workshops for:

  • Leadership Development
  • Service Culture Analysis & Development
  • Team Building & Development
  • Team Retention
  • Train the Trainer
  • Training Manual Refresh & Development

For additional information on management and staff training offerings, please contact either Annette Whittley at 561-827-1945 or or Michelle Riklan at 908-415-4825 or

> Fine Tuning Your Career, Team and Leadership Development Michelle A. Riklan
> Fine Tuning Your Food & Beverage Service Annette Whittley