Explore Coaching
Effective leadership in today’s private clubs requires more than operational expertise…It calls for a growth mindset, a commitment to learning, and a focus on people.
Clubs that are growing are constantly evolving, finding new and better ways to serve their members. And clubs committed to exceptional service understand that developing talent at every level is essential to long-term success.
Our executive and leadership coaching services are designed to support private club professionals in building stronger teams, navigating complex challenges, and leading with clarity and purpose so they can create lasting value for their members and organizations.
Executive Coaching
Leadership at a higher level is about creating value, and we are dedicated to helping leaders focus their limited time on doing the right things in a manner that is sustainable.
Coach Ted Gillary’s process involves inquisitive interactions so leaders can gain insight and authentic awareness about their circumstances. His techniques afford leaders the ability to recognize and choose their path forward with the support of coaching and accountability measures in place. Leaders within Ted’s program own their successes and turn vision into reality.
Coaching services are fully customizable to personal or organizational needs, and below is a recommended framework of opportunities for consideration:
- Accountability audit from COO to mid-management
- Creating and sustaining a culture of collaboration
- Achieving vision and goals through sustainable systems
- Building a growth mindset at every level
- Executive coaching (serving as a change agent)
- Governing board assessment and goal setting
Contact Information:
Ted Gillary, CCM, CCE, ECM, CMAA Fellow
Consultant and Search Executive
KOPPLIN KUEBLER & WALLACE
Phone: (833) KKW-HIRE, ext. 709
Email: ted@kkandw.com
Leadership Development Coaching
Partnering with leaders in a thought provoking and creative process, coach Chris DeChillo inspires personal and professional potential. His programs are uniquely designed for Assistant General Managers, Directors and Mid-Managers (food & beverage, operations, sports and clubhouse) who are looking to design a fullfilling career in private club leadership.
Areas of focus include: Transformational Leadership, Leading Teams of Today, Navigating Challenges, Horizontal & Vertical Team Development, and Developing Leadership Strategy vs. Reactivity.
What to expect during year one:
- Partnering with your leader as a mentor and objective voice
- Incorporating the “Wheel of Life” & “Work Wheel Coaching”
- Discover what truly excites your leader about life and their club
- Client led monthly topics and call agenda
- Accountability: establish and move short term goals
- Focus on what is possible, coaching the individual not the tasks
- Read two leadership books
Contact Information:
Chris DeChillo
Hospitality Trainer & Leadership Coach
Trusted Partner of KOPPLIN KUEBLER & WALLACE
Phone: (833) KKW-HIRE, ext. 708
Email: chris@kkandw.com
Career & Communication Coaching
How leaders communicate, in the boardroom, on the podium, or across the interview table, shapes how they are perceived and what opportunities follow. Great careers are built not only on what leaders know, but on how effectively they present themselves and their ideas.
Coach Michelle Riklan brings more than two decades of career management and communication expertise to professionals at every stage. With a foundation in Fortune 500 human resources, a master’s degree in Speech and Interpersonal Communications from New York University, and over 15 years in the private club industry, Michelle partners with clients to sharpen their message, elevate their presence, and take deliberate ownership of their career direction. Her approach blends practical skill-building with candid, supportive feedback, so clients leave every session not just prepared, but confident.
Coaching engagements are fully customizable to individual needs, and areas of focus include:
- Presentation skills coaching: developing polished, confident speakers for board presentations, member meetings, and industry stages
- Executive coaching: strengthening leadership presence, communication, and strategic self-management
- Interview coaching: preparing candidates to interview with clarity, composure, and impact before search committees and hiring panels
- Career coaching: personal branding, career planning, and positioning for the next opportunity
Contact Information:
Michelle Riklan, ACRW, CPRW, CEIC, CJSS
Career Strategist and Search & Consulting Executive
KOPPLIN KUEBLER & WALLACE
Phone: (833) KKW-HIRE, ext. 717
Email: michelle@kkandw.com
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