Michelle A. Riklan, ACRW, CPRW, CEIC, CJSS
Career Strategist, Search & Consulting Executive
Michelle is no stranger to the hospitality industry as she worked her way through college gaining significant exposure to front of house restaurant operations. She started her professional career in corporate human resource management as a generalist, then specializing in employment, employee relations, and training and development at Fortune 1000/500 companies. Breaking out on her own, she built a successful career management firm that specialized in personal career marketing, outplacement, and soft skills training. For more than 25 years, Michelle has leveraged her skills as a Human Resources Executive, Executive Recruiter, Career Marketing Strategist, Trainer, and Speaker to serve individuals and companies across multiple industries.
Michelle was introduced to the Club Management Association of America (CMAA) many years ago and was their resume writer for more than 8 years, offering her time during annual conferences to assist their members and students. She has worked with hundreds of managers in the industry, helping them to refine their skills and presentation of credentials, and continues to offer these services as a member of the KK&W team. She has been a speaker at several CMAA conferences and is a requested speaker for chapter education meetings. Over the years, Michelle assisted and built strong relationships with many industry professionals. The opportunity to work with so many amazing individuals is how her passion for the Club industry grew and what prompted her desire to dive in deeper and do more.
Michelle understands that each club and each individual is unique and has different needs. She listens carefully, and approaches each search, training, workshop, coaching, and consulting assignment with this in mind to exceed clients’ expectations.
Michelle has a master’s degree in Speech and Interpersonal Communication, is an Academy Certified Resume Writer, Certified Professional Resume Writer, Certified Employment Interview Consultant, Certified Job Search Strategist, and a Certified DiSC Trainer.
Michelle is a member of Society of Human Resource Management (SHRM), Hospitality Finance and Technology Professionals (HFTP), American Culinary Federation (ACF), Association of Talent Development (ATD, formerly ASTD), Career Directors International (CDI), Career Thought Leaders PARW/CC, and the National Resume Writer’s Association (NRWA).
Fine Tuning Your Career, Team and Leadership Development Michelle A. Riklan