Racquets Facility Consulting & Review

Racquets Facility Consulting & Review2025-09-01T14:21:43+00:00

At KK&W, we know that a thriving racquets program is a cornerstone of an exceptional private club experience. Led by Len Simard, PTR & USPTA Master Professional, our consulting and review services are designed to elevate every aspect of your racquets offerings—from facilities and operations to staff performance and member engagement.

For the Club

We provide comprehensive facility assessments and program evaluations across tennis, pickleball, platform tennis, squash, and padel, ensuring your racquets offerings are innovative, efficient, and aligned with both member expectations and industry best practices.

For the Professional Staff

Len works directly with racquets professionals to strengthen their skills and enhance their impact through:

  • Career counseling and leadership development
  • Team-building and customer service training
  • Creative teaching platforms

Why KK&W?

With decades of experience in private club racquets management, Len brings unparalleled insight to help clubs:

  • Optimize operations and budgets
  • Enhance member satisfaction and retention
  • Establish racquets programs that stand out in the industry

Our Services Include

  • Membership surveys to capture needs and expectations
  • Facility and program evaluations with actionable recommendations
  • Staff training and development
  • SOP creation for long-term service consistency
  • Contract review and negotiation support

For additional information, please contact Len Simard, PTR & USPTA Master Professional directly at 407-463-8923 or len@kkandw.com.

Len Simard, PTR, PPR, PPTR Professional, RSPA Master Professional & USTA Life Member

Search & Consulting Executive

Len Simard, PTR, PPR, PPTR Professional, RSPA Master Professional & USTA Life Member conducts all racquet sports, fitness, wellness and GM/COO professional searches for the firm’s club clients. Len is one of the industry leaders in tennis facility consulting, performing evaluations, compensation reviews and solutions to all types of racquets facilities and organizations throughout the Country. Under Len’s guidance, KK&W has partnered with USTA Coaching to provide professionals, clubs and employers the opportunity to be the most educated and connected in the business. KK&W is the official search and consulting firm of USTA Coaching and provides career services to their member coaches. [Read More]

Trusted Partners of Simard Enterprises

Sarosiek is certified by the PTR, PPR, PPTR, one of only 200 professionals that are certified in three (3) racquet sports. Sarosiek is also certified as an Elite Professional by the USPTA, and works as a search executive and consultant within the racquet sports industry with Simard Enterprises.  Additionally, Sarosiek currently serves as the Head Racquet Sports Professional at Farmington Country Club, in Charlottesville, Virginia.  Farmington Country Club is perennially recognized as a “Platinum Club of America”, an accolade given to the top 150 country clubs in the United States.

Previously, Sarosiek was the Director of Sports & Wellness at Boar’s Head Resort, and was the Director of Tennis at Wintergreen Resort.  Both resorts are ranked inside the top 25 tennis resorts in the world, by Tennis Resorts Online. 

Harry Gilbert, USPTA, PTR, joins the team at Simard Enterprises, Inc., as a consultant and search executive in the racquet sports industry. Harry is an industry leader in racquets with over 40 years of experience in the hospitality, resort, and private clubs.

Harry currently serves as the Director of Tennis at Waccabuc Country Club in Waccabuc (Westchester County), NY, during the summer seasons. Prior to joining Simard Enterprises, he served as the Executive Director of Tennis at Albany, a luxury resort community in the Bahamas for 6 winter seasons.

Harry served on the USPTA FL Board of directors for 12 years including a 3-year term as President of the Division. He was twice named FL Division “Pro of the Year”. His service to the USPTA continued as he then served for 14 years on the USPTA National Board of Directors including a 2-year term as National President. Harry has also been very active with the USTA serving on committees at the National and Sectional level.

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