KK&W offers a variety of racquets facility consulting and review services for clubs and their staff to assist in all areas of racquets programs including tennis, pickleball, platform tennis, squash and Padel.
Clubs will benefit from facility assessments and program evaluations to ensure they have the most innovative, comprehensive racquet programs in the industry.
For the professional staff, KK&W offers career counseling, team building programs, creative teaching platforms and customer service training to ensure that a 5-star experience is achieved at their facility.
The experience of our racquets team member is unparalleled in the industry and will help propel your club and its staff to higher ratings and member satisfaction levels.
KK&W racquets facility consulting & review services include:
- Surveying the membership
- Evaluate the specific issues and concerns of the racquets program and facility and work with the club’s management teams and senior managers to develop a plan to remedy any issues
- Review racquets operation and budget for alignment with member/racquet expectations
- Evaluate physical site for suitability with club and membership expectations
- Assist club with training of the professional staff
- Assist in the creation of all SOP’s for the facility to ensure consistent service for years to come
- Assist with contract review and negotiation for existing and future staff
For additional information on our racquets facility consulting & review offerings please contact Len Simard, PTR & USPTA Master Professional directly at 407-463-8923 or len@kkandw.com.
Len Simard, PTR & USPTA Master Professional
Search & Consulting Executive
Len Simard, PTR & USPTA Master Professional conducts all racquet sports, fitness, wellness and GM/COO professional searches for the firm’s club clients. Len is one of the industry leaders in tennis facility consulting, performing evaluations, compensation reviews and solutions to all types of racquets facilities and organizations throughout the Country. Under Len’s guidance, KK&W has partnered with The Professional Tennis Registry (PTR) to provide PTR members, clubs and employers the opportunity to be the most educated and connected in the business in addition to a partnership with the Club Spa & Fitness Association (CSFA). Len is currently the Vice President of Operations at the New Canaan Racquet Club in New Canaan, CT. [Read More]
Trusted Partners of Simard Enterprises
Sarosiek is certified by the PTR, PPR, PPTR, one of only 200 professionals that are certified in three (3) racquet sports. Sarosiek is also certified as an Elite Professional by the USPTA, and works as a search executive and consultant within the racquet sports industry with Simard Enterprises. Additionally, Sarosiek currently serves as the Head Racquet Sports Professional at Farmington Country Club, in Charlottesville, Virginia. Farmington Country Club is perennially recognized as a “Platinum Club of America”, an accolade given to the top 150 country clubs in the United States.
Previously, Sarosiek was the Director of Sports & Wellness at Boar’s Head Resort, and was the Director of Tennis at Wintergreen Resort. Both resorts are ranked inside the top 25 tennis resorts in the world, by Tennis Resorts Online.
Harry Gilbert, USPTA, PTR, joins the team at Simard Enterprises, Inc., as a consultant and search executive in the racquet sports industry. Harry is an industry leader in racquets with over 40 years of experience in the hospitality, resort, and private clubs.
Harry currently serves as the Director of Tennis at Waccabuc Country Club in Waccabuc (Westchester County), NY, during the summer seasons. Prior to joining Simard Enterprises, he served as the Executive Director of Tennis at Albany, a luxury resort community in the Bahamas for 6 winter seasons.
Harry served on the USPTA FL Board of directors for 12 years including a 3-year term as President of the Division. He was twice named FL Division “Pro of the Year”. His service to the USPTA continued as he then served for 14 years on the USPTA National Board of Directors including a 2-year term as National President. Harry has also been very active with the USTA serving on committees at the National and Sectional level.